TERMS & CONDITIONS // ORDERS, SHIPPING & RETURNS

Terms of service

Orders, shipping, returns & exchanges Terms & Conditions

ONLINE ORDERS 

When you place the order it will usually take between 2-5 business days to before you receive the package. During holidays when Bring / Posten have a lot to do, delivery time might take a little longer.

If you want to exchange or return a product please contact our collaborator for order  customer service by email:

Placed orders:  myorder@jfcurated.com
Shipping,  taxes and VAT: shipping@jfcurated.com
Returns and exchanges: return@jfcurated.com

 

 BOUGHT IN SHOP // OPEN PURCHASE

When buying something from A / BARENESS you may use the open purchase and return policy within 30 days from the package was sent from us. The item/items must be returned to us in the same condition as when we sent you the package and the item/item´s must be in it’s original packaging and all tags must be intact.

We cannot accept items that have been washed or used.

If you don’t follow our return policy, we cannot accept your return.

Please notify us as soon as possible if you wish to return or exchange something so we will be able to keep the item you want instead.

We will process your return as quickly as possible, usually within one week but in special cases it can take up to 14 days from we receive the goods.

COMPLAINTS: 

Please contact our customer service as soon as possible and within 14 days.

Return the goods in the same shape as when you received it and we will send you a new one. It is important that you inform our customer service before sending back so that the return is approved by us.

Transport Damage:

All items we send out is insured, therefore it is very important that you contact our customer service (abareness@abareness.com) if the package is damaged or if it has been lost in the mail. It is important that you do not receive a package where the packaging or the item appears truncated, the insurance will not apply.

Colors and Images:

We do our best to ensure that the colors on our clothes & accessories look so similar in the pictures you see in the online store as they do in reality. How the color looks on the screen in relation to the physical item may vary to some extent because of different data and display settings.